ERROR MESSAGE: Flagfox failed to load!

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aussie
Posts: 1
Joined: Sat Jun 28, 2008 8:06 am

ERROR MESSAGE: Flagfox failed to load!

Post by aussie » Sat Jun 28, 2008 8:12 am

i had a crash (BSOD) and now i became following error message at startup:
Sorry, Flagfox has encountered a problem. Please report this message on our forums using the button below. (English only)

ERROR MESSAGE: Flagfox failed to load!

EXCEPTION THROWN: TypeError: Components.classes['@mozilla.org/extensions/manager;1'].getService(Components.interfaces.nsIExtensionManager).getInstallLocation(id) is null
please help me
THX
aussie

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DaveG
Flagfox Developer
Posts: 723
Joined: Wed Oct 03, 2007 9:06 pm
Location: Philadelphia, USA

Re: ERROR MESSAGE: Flagfox failed to load!

Post by DaveG » Sat Jun 28, 2008 5:59 pm

BSOD usually means driver issues. Sane software usually can't do that these days, but then again Microsoft can surprise you. :P

This has somehow managed to corrupt your Flagfox install, and possibly other portions of your Firefox profile.

First of all, please post your Flagfox and Firefox versions. Probably wouldn't help anything, but I'd like to know for reference.

To fix this, here's what I'd try, in order:
  1. Close all of Firefox.
  2. Go to your Firefox profile folder and delete the 3 extensions settings files. (extensions.cache, extensions.ini, extensions.rdf)
  3. Start Firefox back up. (those 3 files will be re-generated)
That may fix it by itself, but just to be safe I'd also like you to reinstall Flagfox from AMO.

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